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FAQ's

I’m interested in having a custom-built project for my home. What is the first step in the process?

  • Simply contact Dove Tail Wood by phone 412/486-3909 or email from the contact page to set up an appointment. I will call you to discuss your project and set up a convenient appointment in your home.

What happens at the consultation?

  • First, we will discuss what you want and need from your project. Many times, clients are not exactly sure what they want simply because they don’t know what is available. I will guide you through all of your options and give you some ideas that you may not have considered. Pictures of similar items are very helpful but don’t limit yourself to what you find in catalogs or stores. Perhaps you will develop some ideas while looking through my website.  By the end of our appointment, I will have a good idea of what you are looking for and we will agree on a budget amount for the project.

Do you deliver?

  • I will personally deliver your piece within a 150 mile radius of Pittsburgh, PA.  Outside 150 miles, depending on the item, I will personally deliver it or use one of the common carries for shipping.  Shipping charges around metropolitan Pittsburgh are included.  Charges outside Pittsburgh are based on the size, weight and and distance and so must be determined when the piece is finished.  If you prefer, you can pick up your piece at my shop.

How do I know if I am getting the best value?

  • You must do your homework. Learn how to identify quality work. Get references from previous Dove Tail Wood clients. It is important to determine your budget. By shopping in retail stores for similar items, you can get some idea of prices, however, you should anticipate that a custom project may cost up to twice as much as a similar store bought item. Custom work is not mass-produced and simply can’t be done as cheaply. The reality is that a quality custom woodworker produces items that are much better quality than store bought items. Even at twice the price, custom woodworking can be a better value.
     

  • "It is unwise to pay too much...but it is worse to pay too little.
    When you pay too much, you lose a little money... and that's all.
    When you pay too little, you sometimes lose everything, because
    the thing you bought was incapable of doing what it was supposed to do.

    The common law of business balance prohibits paying a little and getting
    a lot... it can't be done. If you deal with the lowest bidder, it is well to add
    something for the risk you will run, and if you do that, you will have enough
    to pay for something better."

    ....John Ruskin 1819-1900

What is “fuming”?

  • Ammonia fuming is a process for darkening and richening the color of wood by changing the chemistry of the timber's pigments. The traditional method of finishing oak in the Mission or Arts & Crafts style required exposing the wood to very* strong ammonia fumes in an airtight chamber. The fumes color the glassy ray fleck cells as well as the softer wood, establishing an even tone throughout the wood.  Woods that contain tannins are good candidates for ammonia fuming. The tannins in the wood react with ammonia to give a rich color that ranges from caramel to dark chocolate depending upon the duration of exposure.  The remainder of the finishing process brings out beautiful natural variations in the color of the wood (Mission Side Table).  This finish cannot be achieved with any other process.

*Household ammonia (1% concentration) can be used for fuming, but the process takes much longer.  I use 26% concentration

which is very dangerous if not handled properly including working in a well ventilated area while wearing a respirator and protective clothing.  I do not recommend this process to amateur woodworkers.

 

What products do you use to finish my project?

  • There are many options for finishing a project.  My standard finish includes dyes, wiping stains, sealers and lacquer. 

  • Dyes and stains used together produce a much deeper color (and darker if preferred) without "muddying" the finish.  Grain patterns remain visible and can be highlighted if desired.  I generally mix my own dyes and stains to attain a color that I am trying to match.

  • Glazes highlight the pores and grain patterns.  This step is commonly used in Mission or Arts & Crafts pieces.  Glazes can also be used to "antique" a project.

  • Oil and/or shellac finishes are be beautiful when properly applied but are limited in durability so should only be used where appropriate

  • I do not use polyurethane, ever.  In my opinion, it makes the wood look like it has a layer of plastic on it.

  • I do not use paint...because I hate to paint

What is your lead-time for my project?

  • Lead times vary based on the amount of work in the shop and the complexity of your project. I am very up front about lead times and will work with you to complete the project on time. I will not commit to a deadline if I can’t complete the project on time, nor will I sacrifice quality to squeeze a project into the schedule.